you’re talking to a community of admins that force their family to “use the thing”. they can’t understand why anyone can’t debug tech issues because they have surrounded themselves with people who can.
I get it, my wife isn’t technical at all. she gets online about once a week to check email. I couldn’t even begin to explain to her how to debug her connection problems past turn it off and on again.
so, to simplify things, she doesn’t connect to the home network outside of the home network. but I was able to teach her how to download movies/shows from Plex to her phone and I was able to explain why ads show up on her apps when she’s out of the house.
it’s not perfect, but it’s the best I can give her with her understanding of the technology. knowing the limitations of your user base is just as important as developing the tools they will use and how they will access them.
eat shit Nintendo.