There is so much missing from Gnome that is present in most other DEs and even custom WM setups.

There are also plenty of features that gnome has that kde and other desktops and wms don’t have. It’s all about tradeoffs and what’s acceptable or necessary for you.

XDG User dirs are cool, i agree. But that’s not really the problem here

I mean, someone like me would probably rather have them support Linux officially through some way rather than not support it at all…

For anyone looking at this in the future: https://www.zoho.com/mail/help/adminconsole/catch-all-setup.html